Frequently Asked Questions

Questions and Answers

Unfortunately, deposits are non-refundable to hold your day and time. Changes can be made up to 7 days prior to scheduled date.

We take pride in providing a safe and clean environment for the children and their families. We clean and sanitize all surfaces during business hours and after closing. Hand sanitizing stations are located in the front lobby, perimeter of the play area and outside restrooms.

Parents, please help us in keeping our community healthy and keep your children at home if showing any signs of illness (i.e. coughing, sneezing or runny nose).

Yes. A waiver will need to be read and signed for by the parent/guardian of each child participating in playtime. You can do this ahead of time by clicking here.

Yes, we offer fundraising for non-profit organizations and donate 20% of proceeds earned for your group by presenting fundraising flyer to cashier. Please call us for more information.

Yes! We offer several party package options, including private parties where we will provide exceptional customer service and take the work out of the day for parents. Click here for more information!

At Monkeyin Around we welcome you to stay and play as long as you like within business hours.

In an effort to be consistent to all of our patrons we do not allow outside food or drinks. We have a café that offers food and drinks as well as healthy snacking options.

Yes, everyone is required to wear socks at all times. We are a shoeless facility and bare feet are not allowed. 

Children are not supervised by our staff during playtime. Although our staff is assuring play area rules are being followed, it is ultimately the responsibility of the parents to supervise their children at all times.

Yes,  we offer VIP seating table rentals where you can complete your work comfortably or utilize for a playdate for the kids.

Yes, we offer special rates for schools to bring the kids on a field trip to experience the sensory friendly filled Monkeyin Around.

We apologize, we are unable to offer WIFI at this time.

No, as adults are required to supervise the kiddos, we do not charge an entry fee for them. 

50% Deposit due at time of booking. Deposit is non refundable. Party can be rescheduled prior to 7 days before scheduled date. No food or drinks allowed to be brought in. In the event of special diet needs please contact us in advance of party.

Let Your Kids Have an Amazing Birthday Party

Fun, Easy and No Cleanup